Shipping policy

Shipping Policy
Doki Glow

Welcome to Doki Glow! We’re here to ensure your skincare and self-care favorites are shipped with speed, care, and reliability—so your glow never has to wait.

Order Processing
Orders are processed within 1–2 business days.

Weekend and holiday orders are processed the next business day.

Shipping Options & Rates
We offer the following shipping options:

Standard Shipping (3–7 business days): $4.99

Expedited Shipping (2–3 business days): $9.99

Free Standard Shipping on all orders over $50

Shipping fees are automatically calculated at checkout based on your selected method and destination.

Shipping Location
We currently ship within the United States only. All orders are fulfilled from:
📍 4719 E Frederick Ave, Spokane, WA 99217

Order Tracking
A shipping confirmation with tracking details will be emailed once your order has shipped. Please allow 24–48 hours for tracking information to update.

Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged:

Contact us at Rounds@dewydoki.org or call 509-720-4697 with your order number and a brief description of the issue.

Our team will assist you promptly and coordinate with the carrier to resolve the matter.

Contact Us
Questions about shipping or need help with an order?

Email: Rounds@dewydoki.org

Phone: 509-720-4697

Thank you for choosing Doki Glow — where skincare meets joy, and your glow is always on the way.